It would be fair to say that we are impressed with the Samsung Galaxy S 4, a smartphone amazing to combine hardware latest, and a list of impressive features, where you are checking our review of the Galaxy 4 for more details, as well as I've written about some useful tips.
Just because a device is fantastic, does not mean that everyone will have an experience without any problems with him, each device has some drawbacks , and some faces problems tiring, in this issue we will take a look at the most problems most of Galaxy S4 as well as some solutions to try to fix it.
1: Cannot Change Ringtone/Notification tone on Galaxy S4
Solution: it’s very possible that some data were corrupted during or after the firmware update from Android 4.3 to 4.4. Before jumping to any troubleshooting methods, I suggest clearing cache partition on your device first.
Clearing cache partition will force the device to obliterate all existing or cached information from the phone system and replace them with a new set of app data, afterward.
Here’s how to do it:
Boot the phone to recovery mode.
Once inside the recovery mode, find and select the option that says ‘wipe cache partition’ to initiate clearing cache partition on your device.
Wait until the wipe cache partition process is completed, and then reboot the phone.
Attempt to change/set new ringtone or notification tone.
If problem persists, then you may have to consider doing a factory reset on your device. You have to remember though that a factory reset will delete/erase all personalized (customized) information from your device.
For this reason, I strongly recommend backing up all your important files to another device before you instigate a factory data reset on your Galaxy S4. Just restore your backup files once the entire factory reset is done.
So far, I see these two procedures are the most logical methods to fix your problem, considering the fact that it started after an update was made to your phone.
2: Ads keep showing up on Galaxy S4
Solution: It seems to me that you might have installed some “spammy” apps on your phone. Usually, some random apps are doing this. Please try to remember if you did happen to download or install any third-party app on your device.
If so, then I recommend scouring of all your recently downloaded apps permissions and see which apps allow writing over the top of other apps. Since you’ve said these are pop-ups, those permissions need to do what they do. Hence, my final suggestion is to delete or uninstall these apps, otherwise, pay for the free version of these ads.
In case you could not find any suspected apps on your phone’s system and the ads still pop up randomly, I suggest you to backup all your files and perform a factory reset, instead.
Factory data reset have been known to resolved different issues on the GS4 handset, including a complete deletion of “spammy” services running on the device.
Since factory data reset will erase all personalized information from the device, this should always be considered your last option.
To avoid having the same problem in the future, it is highly cited to download and install apps from reputable sources/developers only.
3: Cannot Update Galaxy S4 to Android 4.3 OTA
Solution: Kindly verify if all necessary USB drivers for your computer are present or installed, including the Samsung Kies. If both the Samsung KIES and your computer cannot recognize/detect your phone, then it is very possible that a problem exists on the USB device. If only the computer detects or recognizes your phone, then I recommend using KIES connection troubleshooter. Othe option you can try on is to uninstall and re-install Samsung KIES and use a different USB port and/or USB cord, if available.
By the way Troy, you will know if your computer recognizes your phone when you see an external drive under My Computer after you connect both devices.
4: Galaxy S4 screen remains idle after charging
Solution: I am really sure of what’s causing you to have this problem, Robert. Although I happened to read on the same problem from a forum post and from there I’ve found out the problem was resolved by disabling the power saving mode as well as the smart rotation feature of the S4. However, doing so will cause the phone’s battery to drain fast, given the Power Saving Mode is off.
Please try and see if that works for you too. If its’ not, then let us know ASAP so we can do further researches on the problem you have with your S4 handset and get back to you with more workarounds afterward.
5: Unable to move apps from Galaxy S4 to SD card
Solution: I can tell that the app transfer was really successful or at least data of those applications are saved into the SD card instead of being in the internal storage. One way to know if that the apps transfer really did go through is by looking on the Application Manager. Once you are in there and you’ll see the enabled button says ‘Move to Phone’ instead of ‘Move to SD card’ then it implies that the applications have already been moved to the external storage.
As for the issue on your phone’s memory that remains low after the transfer, there is a big possibility that a huge portion of the remaining memory space on your phone is occupied with some other files or third-party apps. In this case, I suggest clearing of third-party apps’ cache and data. After you clear cache data and the phone still shows low memory space, then I recommend you do a factory reset on your handset to remove all unnecessary files or data stored in the phone’s built-in storage.
With regards to the formatting issue you have, if you are unable to format the SD card on your handset, then remove it from the phone and try to format it on your computer. This way you can also verify if the SD card is still properly functioning or not.
6. Galaxy S4 Cannot Pick Up Cellular Data Connection Automatically
Solution: I first suggest you to contact you service provider and verify if there is an ongoing network problem that could possibly affect your cellular data connection. However, if the phone is unable or refuses to detect mobile network, I recommend doing a soft reset on your phone. Here’s how to perform a soft reset:
Remove the battery with the phone turned on.
Wait until 30 seconds or 1 minute and then turn it back on.
Allow your phone to search for an available network.
I understand that when the mobile data function is turned on, the phone will automatically search for any available networks and automatically connects. But there are also times when the phone is unable to do so.
I also suggest updating of your data network profile. But then again, you may need to call Sprint and ask further assistance in setting up or updating your data network profile then.
7: S4 Battery temperature too low
Solution: Too high or too low, they’re the same and there’s only one cause; the thermistor was damaged. Complicated as it may seem but there are actually two ways you can address this issue. First, you can purchase the USB charging board online for less than $10 and have a technician replace the component for you. Second, you can buy an external battery charger and every time you charge, you turn your phone off and get the battery out; this is, however, just a band aid solution.
8: Phone connects to Wi-Fi automatically
Solution:T You just have to go to Settings > Wi-Fi > tap the Menu key > Settings > choose Advanced > turn off Auto network switch. By doing this, your phone will locked on mobile data connection. It will not auto-connect to any Wi-Fi network even if it’s a known access point.
9. Google Voice icon gone from my S4 handset
Solution: please follow the steps below to bring back Google Voice icon on your keyboard:
From the Home screen, tap the Menu key.
Choose Settings.
Tap on My device tab.
Scroll down a bit to Language and input and tap on it.
Look for Google voice typing. There’s a checkbox beside it, make sure that is checked.
The Microphone icon (Google Voice) should now be displayed on the keyboard.
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